Shipping & Returns
1. Shipping Duration
Our standard shipping time for orders is generally 7 business days. Please be aware that these timelines are estimates, and actual delivery times may vary due to factors beyond our control, such as customs processing and courier delays.
2. Shipping Methods
We employ a variety of shipping methods to ensure your products arrive safely and promptly. The specific method used for your order will depend on the product type and delivery location. We offer free standard shipping for orders over $39.99. For orders under this amount, standard shipping costs $3.99.
3. Shipping Confirmation and Order Tracking
After your order has been shipped, you will receive a shipping confirmation email. This email will include your tracking number, which you can use to monitor the status of your shipment.
4. Shipping Delays
Although we aim to deliver your order within the specified timeframe, we cannot guarantee delivery dates due to potential unforeseen delays by the courier or other external factors. Should a delay occur, we will make every effort to keep you informed.
5. Order Cancellation
If you need to cancel an order, please contact us as soon as possible. If the order has not yet been shipped, we will process the cancellation and issue a full refund. However, if the order has already been shipped, we cannot guarantee the cancellation.
6. Damaged or Lost Packages
If your order arrives damaged or does not arrive at all, please contact us immediately. We will collaborate with the shipping carrier to resolve the issue as quickly as possible.
We accept returns of electronic products within 30 days of the receipt of your order. To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging.
7. Exchanges
We accept returns of electronic products within 30 days of the receipt of your order. To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. If you wish to exchange an item, please return the original item using the process outlined above, and place a new order for the desired item.
8. Refunds
Refund Processing
Upon approval of the return, our customer care team will then take care of your refund application. Please allow up to 48 hours for us to process your request. You will receive a confirmation email once your refund has been granted.
Refund Issuance
After your refund has been granted, it will be issued back to your original payment method immediately. Please note that it typically takes 3 to 5 business days for the refund to land in your account.
9. Updates to this Shipping & Returns Policy
We reserve the right to update this Return Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.